Uptime Guaranteeĭue to our fault tolerant mirrored hardware setup and the high maintenance of our servers and related network, we are confident to offer a 99.9% uptime guarantee. We have found that our customers stay with us because of our service. We don’t believe in contract periods, that’s why we don’t lock our customers in. We can guarantee that you will never have to pay any more than the cost of the Plan unless you order extras. The problem with many service providers is that there are other costs associated with the plan that may be unclear or undefined. We don’t hide anything from our customers and there are no hidden costs that may surprise you. ![]() If you do not feel comfortable managing your server environment to this degree, please choose one of our cPanel Managed VPS solutions instead (Linux).Īll support for third party software should be obtained directly from the relevant software vendor by the VPS customer. If you would like us to troubleshoot issues (not outlined above), this will be charged as custom support at $198/hr.
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